Professionalize
Transforming the used car business in a professional business unit, with its own business purpose, strategy, structures and operating model.
Digitalize
Digitalizing business operations with technology, digital solutions and data driven business processes.
Scale
Strengthening competitiveness and expanding business operations in the national or international market.
Used car business as the growth engine of the future
Growing together with rpc! We developed a unique end-2-end strategy concept that ensures the competitiveness of your used car business in the future.
With our "rpc used car playbook" we are experts on this topic and are able to support dealer groups from the initial strategic alignment of their used car business all the way up to the end-2-end implementation. Our approach is characterized by its holistic professionalization, digitalization and scaling competence. Just like that it is truly unique for our customers.
We not only analyze the strategic orientation of your used car business. We also optimize and digitalize your operational abilities within all functional areas from purchasing to vehicle preparation and marketing up to sales. rpc focuses on the implementation of data-driven business processes as well as the consistent development of the used car organizational units including employees. We always focus on the individual needs of each customer. In this way, we jointly create a seamless online/offline used car- sales- and buying experience.
The rpc used car Playbook
Global technology overview
Comprehensive global technology overview
Used car strategy blueprints
Used car business strategies and operations strategies to leverage the growth potential of the used car business
Data driven business processes
Deep understanding how to use different types of data sources to improve decision making
Success factors and business drivers
In depth knowledge in forming and implementing success factors and business drivers for the used car business
European best practices
Best practice knowledge and benchmarks in sourcing, refurbishing, advertising and selling used cars
Thought leaderships
Unique portfolio on Thought Leaderships to become an opinion leader in professionalizing, digitalising and professionalizing the used car business
Leveraging the potential of the used car business
Professionalizing
Goals
Increase profitability, efficiency and create the basis for growth by transforming the used car business in a professional business unit, with its own business purpose, strategy, structures and operating model.
Key Deliverables
- Defining vision and mission of the used car business
- Set objectives short, mid and long term
- Develop used car strategy
- Design and implement an used car business target operating model
- Coaching and trainings for organizational transformation
Key enablers
- Strategic corporate decision to professionalize the used car business
- Prepared for transformational change
Digitalizing
Goals
Improve turnover, increase volume and profitability as well as optimize business process efficiency, by digitalizing business operations with technology, digital solutions and data driven business processes.
Key Deliverables
- Identify current state of digitalisation and defining target level of digitalisation of the used car business
- Develop digitalisation roadmap
- Technology and digital solution landscape
- End-2-End implementation
- Coaching and trainings for organizational transformation
Key enablers
- Prepared to change workflows and processes
- Ready to develop culture with a digital mindset
Scaling
Goals
Gaining significant market share in the used car business by strengthening competitiveness and expanding business operations in the national or international market.
Key Deliverables
- Strategic market and internal resources analysis
- Develop scaling strategies
- Build business plan
- Prepare decision memo
- Coaching and trainings for organizational transformation
Key enablers
- Strategic investment decision for corporate growth
- Professionalized and digitalized used car business
- Ability to scale operations
rpc - Europe's leading end-2-end strategy consultancy for used car business
Our holistic strategy guarantees the successful transformation of your used car business:
BMW Group as the origin of today's Retail Performance Company (rpc)
10+ years global automotive retail performance expertise
Unique talent mix from the automotive retail and used car industry
10 Business drivers
to push your used car business
In order to strategically expand your used car business and use it as a growth driver, you need to strengthen your competitiveness in purchasing, vehicle reconditioning and marketing, as well as in sales.
rpc has identified the top 10 influencing factors to successfully professionalize, digitize and scale your used car business. Predominantly those drivers are connected to the digitalization of operative capabilities, the implementation of data driven business processes and a used car centric organisational business unit. Curious?
Download the summary here:
