1. Objeto
Cookie Settings
The cookies used on the website are divided into categories. Below you can find more information about each category and allow or deny some or all of them.
The Retail Performance Company GmbH Sucursal en España (en adelante “rpc” o “el Titular”) pone a disposición de los usuarios de Internet el website rpc Spain en adelante “el website”) cuyo objetivo es la gestión de servicios de formación y de recursos humanos.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; the consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.
5. Social media
Elements of the social network Facebook are integrated on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
An overview of Facebook social media elements can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE.
When the social media element is active, a direct connection is established between your end device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of this website on your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information on this, please refer to Facebook's privacy policy at:
https://de-de.facebook.com/privacy/explanation.
Insofar as consent has been obtained, the above-mentioned service is used on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in the widest possible visibility in social media.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for the provision of data protection information when using the Facebook tool and for the implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://de-de.facebook.com/help/566994660333381 and
https://www.facebook.com/policy.php.
Functions of the Instagram service are integrated on this website. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
When the social media element is active, a direct connection is established between your end device and the Instagram server. Instagram thereby receives information about your visit to this website.
If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
Insofar as consent has been obtained, the above-mentioned service is used on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in the widest possible visibility in social media.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram. The processing by Facebook or Instagram that takes place after the forwarding is not part of the joint responsibility. Our joint obligations have been set out in a Joint Processing Agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook or Instagram tool and for implementing the tool on our website in a way that is secure from a data protection perspective. Facebook is responsible for the data security of the Facebook or Instagram products. Data subject rights
(e.g. request for information) regarding the data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://help.instagram.com/519522125107875 and
https://de-de.facebook.com/help/566994660333381.
For more information, please see Instagram's privacy policy:
https://instagram.com/about/legal/privacy/.
6. Plugins and tools
Vimeo
This website uses plugins of the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo video, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.
Vimeo uses cookies or similar recognition technologies (e.g. device fingerprinting) to recognize website visitors.
Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When calling up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on the handling of user data can be found in Google's privacy policy:
https://policies.google.com/privacy?hl=de.
Friendly Captcha (Bot/Spam protection)
Our website uses the service "Friendly Captcha" (www.friendlycaptcha.com).
This service is offered by Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany.
Friendly Captcha is a novel, privacy-friendly protection solution to make it more difficult for automated programs and scripts (so-called "bots") to use our website.
For this purpose, we have integrated a program code from Friendly Captcha into our website (e.g. for contact forms) so that the end device of the visitor can establish a connection to the servers of Friendly Captcha in order to receive a calculation task from Friendly Captcha. The visitor's terminal solves the calculation task, which takes up certain system resources, and sends the calculation result to our web server. The server contacts the Friendly Captcha server via an interface and receives a response indicating whether the puzzle was solved correctly by the end device. Depending on the result, we can apply security rules to requests via our website and, for example, process or reject them.
The data is used exclusively for the protection against spam and bots described above.
Friendly Captcha does not set or read cookies on the end device of the visitor.
IP addresses are only stored in hashed (one-way encrypted) form and do not allow us and Friendly Captcha to draw any conclusions about an individual person.
If personal data is collected, it will be deleted after 30 days at the latest. The
legal basis for the processing is our legitimate interests in protecting our website from improper access by bots, i.e. spam protection and protection against attacks (e.g. mass requests), Art. 6 (1) lit. f GDPR.
Further information on data protection when using Friendly Captcha can be found at
https://friendlycaptcha.com/legal/privacy-end-users/.
Web analytics Hotjar
We use Hotjar on our website. This is a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, hereinafter referred to as "Hotjar".
Hotjar serves us to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Through Hotjar, we can log and evaluate your usage behavior on our website, such as your mouse movements or mouse clicks. However, your visit to our website is anonymized. In addition, Hotjar evaluates information about your operating system, your Internet browser, incoming or outgoing links, the geographical origin as well as the type and trigger of the terminal device you are using and processes this information for statistical purposes. Hotjar may also obtain direct feedback from you. In addition, Hotjar offers under
https://www.hotjar.com/privacy
further data protection information.
In addition, you have the option to stop the analysis of your usage behaviour by way of the so-called opt-out. By confirming the link
https://www.hotjar.com/opt-out
a cookie is stored on your end device via your internet browser, which prevents further analysis. Please note, however, that you will have to click on the above link again if you delete the cookies stored on your terminal device.
Cookiebot
We use "Cookiebot" as our "cookie banner". "Cookiebot" is a product of Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, hereinafter "Cybot".
Through the "Cookiebot" function, we inform the user about the use of cookies on the website and allow the user to make a decision about their use.
If the user gives his consent to the use of cookies, the following data will be automatically logged by Cybot:
– The anonymized IP number of the user;
– The date and time of consent;
– The user agent of the end user's browser;
– The URL of the provider;
– An anonymous, random and encrypted key.
– The user's authorised cookies (cookie status), which serves as proof of consent.
The encrypted key and the cookie status are stored by means of a cookie on the user's terminal device in order to establish the corresponding cookie status for future page views. This cookie is automatically deleted after 12 months.
The legal basis for this is Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the user-friendliness of the website as well as in the fulfilment of the legal requirements of the GDPR.
The installation of the cookie as well as its storage, and thus the user's cookie consent, can be prevented or terminated at any time by the user's browser settings.
Cybot offers further information on the subject of data protection under the following links:
https://www.cookiebot.com/de/privacy-policy/
Sendinblue
This website uses Sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Sendinblue is a service with which, among other things, the sending of newsletters can be organised and analysed. The data you enter for the purpose of receiving the newsletter is stored on Sendinblue's servers in Germany.
With the help of Sendinblue, it is possible for us to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links, if any, were clicked. In this way, we can determine, among other things, which links were clicked on particularly often.
In addition, we can see whether certain previously defined actions have been carried out after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.
Sendinblue also allows us to subdivide ("cluster") the newsletter recipients according to various categories. The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.
If you do not want Sendinblue to analyze your data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
For detailed information about the features of Sendinblue, please refer to the following link: https://de.sendinblue.com/newsletter-software/.
The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.
After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist if necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
For more details, please see Sendinblue's privacy policy at:
https://de.sendinblue.com/datenschutz-uebersicht/.
We have concluded a contract on order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers/prospects. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. Maude Avenue, Sunnyvale, CA 94085, USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, it may be more difficult to access the user data at a later date. We also do not have access to this user data. The access option lies exclusively with LinkedIn.
You can find LinkedIn's privacy policy at
https://www.linkedin.com/legal/privacy-policy
Facebook" social plug-in
We use the plug-in of the social network Facebook on our website. Facebook is an internet service of facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as "Facebook".
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.
Further information about the possible plug-ins and their respective functions is available from Facebook at
https://developers.facebook.com/docs/plugins/
ready for you.
If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged into Facebook while visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Facebook. The information collected in this way may be assigned by Facebook to your personal user account there. If, for example, you use the so-called "Like" button from Facebook, this information will be stored in your Facebook user account and possibly published via the Facebook platform. If you wish to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your internet browser.
Facebook provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy available at
https://www.facebook.com/policy.php
data protection information available on the website.
2. Titularidad del website
El Titular del website es The Retail Performance Company GMBH Sucursal en España con domicilio Calle Pantoja 6, 28002 Madrid con CIF W0040285i y con dirección de correo electrónico de contacto info-es@rpc-partners.com y teléfono 681.146.100. Los datos registrales son los siguientes: Registro Mercantil de Madrid al Tomo 32.746, Folio 107, Sección 8, Hoja M-589448, Inscripción: 4
El Titular se reserva el derecho de, en cualquier momento y sin necesidad de previo aviso, modificar o eliminar el contenido, estructura, diseño, servicios y condiciones de acceso y/o uso de este sitio, siempre que lo estime oportuno. RPC podrá modificar las Condiciones en cualquier momento haciendo públicos en el sitio los términos y condiciones modificados. Los cambios entrarán en vigor al momento de su publicación y el uso continuado de la Web por parte del Usuario ya registrado, implica la aceptación de los Términos y Condiciones Modificados.
3. Requisitos para el acceso, uso y utilización de los servicios y contenidos del Website
Para la utilización de los servicios del Website que tiene carácter gratuito, es requisito necesario estar registrado como USUARIO.
El acceso a y/o uso del website atribuye a quien lo realiza la condición de USUARIO. Todo USUARIO, esté o no registrado en el website, acepta, desde el mismo momento en el que accede, sin ningún tipo de reserva, el contenido del presente Aviso Legal así como, en su caso, las "Condiciones Generales" en relación con los servicios y contenidos del website. En consecuencia, el USUARIO deberá leer detenidamente unas y otras antes del acceso y de la utilización de cualquier servicio del website bajo su entera responsabilidad.
El Titular se reserva el derecho de, en cualquier momento y sin necesidad de previo aviso, denegar el acceso al website o desactivar o dar de baja a aquellos USUARIOS registrados que incumplan el presente Aviso Legal y/o las condiciones generales que les sean de aplicación.
4. Responsabilidad del USUARIO
Queda prohibida la utilización del website y de la información contenida en el mismo por parte del USUARIO para la realización de actividades contrarias a la Ley, la moral o el orden público y, en general, el uso no conforme a las condiciones establecidas por el Titular.
El USUARIO será el único responsable por el uso del website y por el cumplimiento de este Aviso Legal en su totalidad. En consecuencia, el USUARIO se obliga a mantener en secreto, con el carácter de información confidencial y reservada, sus claves de acceso, contraseñas o datos similares asignados para acceder al website o a cualquiera de sus servicios, siendo responsable de cualesquier daños y perjuicios de toda naturaleza derivados del mal uso realizado por sí o por terceros, tanto contra el mismo USUARIO, considerándose los daños que sufra como consecuencia de su negligencia, como los que puedan sufrir el Titular como consecuencia del incumplimiento del presente Aviso Legal.
El Titular no será responsable en ningún caso de la utilización indebida del website y de sus contenidos, siendo el USUARIO el único responsable por los daños y perjuicios que pudieran derivarse de un mal uso de los mismos o de la infracción de lo dispuesto en el presente Aviso Legal en que pueda incurrir. El USUARIO se compromete a mantener indemne al Titular frente a las reclamaciones o sanciones que pudiera recibir de terceros, ya sean particulares o entidades públicas o privadas, por razón de dichas infracciones, así como frente a los daños y perjuicios de todo tipo que pueda sufrir como consecuencia de las mismas.
El Titular se reserva el derecho a suspender y/o cancelar la cuenta del USUARIO en el website, sin necesidad de previo aviso y sin que este hecho genere indemnización alguna, si consideraran, bajo su propio criterio, el incumplimiento grave de las presentes condiciones de utilización del website por parte del USUARIO.
5. Exclusión de Garantías y de Responsabilidad
El Titular no se hace responsable por los daños y perjuicios de toda naturaleza que pudieran derivarse de la disponibilidad y continuidad técnica del funcionamiento del website. En particular, el Titular no se responsabiliza ni garantiza que el acceso a este website sea ininterrumpido o que esté libre de error. En ningún caso el Titular será responsable por las pérdidas, daños o perjuicios de cualquier tipo que surjan por el acceso y el uso de la página Web, incluyéndose, pero no limitándose, a los ocasionados a los sistemas informáticos o los provocados por la introducción de virus.
El Titular no responderá de los daños o perjuicios causados por decisiones tomadas en base a la información difundida por este medio ni de posibles inexactitudes, omisiones o errores contenidos en el mismo. Tampoco garantiza ni se responsabiliza de cualquier información, titularidad de un tercero, disponible en este sitio Web ni responderá de la información difundida por terceras personas en las que aparezca citado como fuente. Asimismo, el Titular no se hace responsable por los daños y perjuicios de toda naturaleza que pudieran derivarse del conocimiento que puedan tener terceros no autorizados de los datos de los Usuarios y del uso que hagan en el Website.
El Titular garantiza que tratará en todo momento sus datos e información personal de acuerdo con la legislación vigente sobre protección de datos de carácter personal, y garantiza haber adoptado las medidas de seguridad de índole técnica y organizativas necesarias para garantizar la seguridad de sus datos de conformidad con lo establecido en la normativa aplicable. No obstante, y pese a las medidas de seguridad adoptadas, le informamos que es posible que terceros no autorizados accedan ilegalmente o intercepten transmisiones de los datos e información personal de los usuarios.
6. Enlaces
El website puede incluir dentro de sus contenidos enlaces con sitios pertenecientes y/o gestionados por terceros con el objeto de facilitar el acceso a información y servicios disponibles a través de Internet.
El Titular no se responsabiliza en modo alguno de aquellos contenidos, actividades comerciales, productos y servicios incluidos que pudiesen visualizarse mediante enlaces electrónicos (links), directa o indirectamente, a través de este website. El Titular no será en ningún caso responsable del resultado obtenido a través de dichos enlaces o de las consecuencias que se deriven del acceso por los Usuarios a los mismos. El Titular únicamente será responsable, de conformidad con el artículo 17 de la Ley de Servicios de la Sociedad de la Información y el Comercio Electrónico, de los contenidos y servicios suministrados en los sitios enlazados en la medida en que tenga conocimiento efectivo de la ilicitud y no haya desactivado el enlace con la diligencia debida.
Tales enlaces o menciones tienen una finalidad exclusivamente informativa y, en ningún caso, implican el apoyo, aprobación, comercialización o relación alguna entre el Titular y las personas o entidades autoras y/o gestoras de tales contenidos o Titulares de los sitios donde se encuentren, ni garantía alguna del Titular por el correcto funcionamiento de los sitios o contenidos enlazados.
En este sentido el USUARIO se obliga a poner la máxima diligencia y prudencia en el caso de acceder o usar contenidos o servicios de los sitios a los que acceda en virtud de los mencionados enlaces.
7. Derechos de Propiedad Intelectual e Industrial
Los textos y elementos gráficos (diseño, logos, código fuente y otros análogos) que constituyen el website y difundidos a través de éste, así como su presentación y montaje, son titularidad exclusiva del Titular que retiene todos los derechos de propiedad industrial e intelectual incluyendo el software. Todos los nombres comerciales, marcas o signos distintivos, logotipos, símbolos, marcas mixtas, figurativas o nominativas que aparecen en este website pertenecen al Titular o dispone, previa autorización, del derecho de uso sobre las mismas y se encuentran protegidos por la legislación vigente al respecto.
Por ello, este website y todos los contenidos que alberga no podrán ser objeto de explotación, reproducción, distribución, modificación, comunicación pública, cesión o transformación. Los Usuarios podrán llevar a cabo la reproducción de los contenidos del website con el único fin de proceder a su almacenamiento, a la realización de copias de seguridad o a su plasmación sobre papel para uso privado. El Titular se reserva la posibilidad de ejercer las acciones judiciales que correspondan contra los usuarios que violen o infrinjan los derechos de propiedad intelectual e industrial.
8. Pérdida de la condición usuario
El USUARIO registrado podrá darse de baja en el website, perdiendo la condición de tal, y los derechos y datos asociados a su cuenta, libremente y en cualquier momento, sin más requisito que solicitarlo por escrito a la siguiente dirección de correo electrónico info-es@rpc-partners.com.
El Titular también podrá dar de baja al USUARIO, extinguiéndose la relación establecida entre ambos y perdiendo éste los derechos derivados de tal condición y los datos asociados a su cuenta en el website si el USUARIO incumple alguna de las presentes CONDICIONES GENERALES.
La pérdida de la condición de USUARIO no excluye la aplicación de las presentes condiciones, que seguirán siendo aplicables a las cuestiones o reclamaciones que puedan plantearse entre el Titular y el USUARIO, después de haber pedido éste tal condición.
9. Actualización
rpc podrá modificar, sin previo aviso, el presente Aviso Legal siempre que sea necesario para adecuar la misma a cualquier cambio legislativo, reglamentario, jurisprudencial, administrativo o con la finalidad de adaptar dicha política a las instrucciones dictadas por organismos reguladores u objeto legítimo de rpc.
10. Nulidad e ineficacia de las cláusulas
Si cualquier cláusula incluida en estas condiciones fuese declarada total o parcialmente nula o ineficaz, tal nulidad afectará tan sólo a dicha disposición o la parte de la misma que resulte nula o ineficaz, subsistiendo en todo lo demás las condiciones.
11. Legislación Aplicable y Jurisdicción
La relación entre el Titular y el Usuario se regirá por la normativa española vigente y cualquier controversia se someterá a los Juzgados y Tribunales que resulten legalmente competentes. En caso de que el Usuario no tenga la condición de consumidor, los Juzgados y Tribunales competentes serán los de la Ciudad de Madrid.