Who we are
We were founded in 2013 as a joint venture of the BMW Group and h&z Management Consulting. Our employees are represented in Germany, Belgium, China, the United Kingdom, France, Italy, the Netherlands, Portugal, Spain and the USA with functional focal points and local expertise.
rpc –the retail performance company accompanies companies and brands along the entire path to a customer-oriented transformation: from strategy, customer experience design, training, coaching, talent management and qualification to data analytics.
We are celebrating 10 years of rpc!
Meet our leadership team
Christian
Feilmeier
Christian Feilmeier is managing director of rpc – The Retail Performance Company. He is responsible for the markets of Germany, Austria, Switzerland, China, and North America. After finishing his business degree and taking part in the BMW Group's junior talent program, Mr. Feilmeier held various roles in the financial division of the BMW Group, including serving as the head of investor relations. As CFO of the BMW Group Canada, he joined the sales division in 2007 before focusing entirely on retail as the head of retail performance consulting at the BMW Group as of 2011.
Sandra
Loos
Sandra Loos is managing director of rpc – The Retail Performance Company. She is responsible for the area "People Empowerment", one of rpc's largest business areas and is also in charge of the markets Benelux, the Netherlands and Northern Europe. Ms. Loos has over a decade of experience at rpc and more than 25 years of expertise in the automotive area that has taken her to China, the agency sector and financial services. She has excellent professional know-how, a profound network, extensive international experience and a passion for people.
Jan
Schemuth
Jan Schemuth is managing director of rpc – The Retail Performance Company. He is responsible for new client accounts and markets, business development, and operative business management. Mr. Schemuth has extensive consulting experience and held numerous leadership positions at BMW before joining rpc, including sales manager for BMW M Asia, head of international market development, and head of new vehicle processes. His most recent responsibilities included heading retail performance steering for all international BMW markets. He also founded and served as the head of the consulting division for the relationship management specialists Pepper Technologies.